I log into MyChart and click on the "flu shot only" link to schedule an appointment for a flu shot.
I get to the THIRD PAGE of the process and it says:
"Please choose the location at which you would like to schedule your appointment."
my location (Haymarket VA) isn't on the list.
ABORT!
I then call the Haymarket office to schedule an appointment for a flu shot.
No one answers.
I leave a voice mail.
That was three weeks ago.
Novant hasn't returned my call.
Novant claims that they are "making healthcare remarkable".
When did "remarkable" become "we don't want your business"?
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