Thursday, October 20, 2016

Novant Health

Flu season.

I log into MyChart and click on the "flu shot only" link to schedule an appointment for a flu shot.
I get to the THIRD PAGE of the process and it says: 
"Please choose the location at which you would like to schedule your appointment."
my location (Haymarket VA) isn't on the list.  

I then call the Haymarket office to schedule an appointment for a flu shot. 
No one answers. 
I leave a voice mail.
That was three weeks ago.
Novant hasn't returned my call.

Novant claims that they are "making healthcare remarkable".

When did "remarkable" become "we don't want your business"?

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