NFCU "talks the talk", but NFCU doesn't "walk the walk". For example, take "transfer funds" on their website. In short, I've had to call for help EVERY time that I've tried to use it lately. Recently, the helpful person on the call line gave me the scoop:
Me: "it doesn't work."
Helper: "do you have a mouse?"
Me: "not in years. all my devices (laptop, tablet, smartphone) have touch pads."
Helper: "I have a mouse. transfer funds works better with a mouse."
WHAT?!?
YOU'VE GOT TO BE KIDDING ME!!!
NFCU "talks the talk", but NFCU doesn't "walk the walk".
