Monday, July 14, 2025

town of Strasburg, VA and Waste Management

 On Thursday, July 3 the town put out a message that trash might be collected on the normal day (Friday). ... maybe on Saturday? We, along with the rest of our neighbors put our trash out on Thursday evening.

WM didn't collect the trash on Friday or Saturday.

https://www.strasburgva.com/administration/page/trash-pickup-schedule 

It's now Monday afternoon. Trash for our entire neighborhood hasn't been picked up. After four days in the heat, it stinks. The town put out the following:

𝗧𝗿𝗮𝘀𝗵 𝗖𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝗼𝗻 𝗨𝗽𝗱𝗮𝘁𝗲 – 𝗠𝗼𝗻𝗱𝗮𝘆, 𝗝𝘂𝗹𝘆 𝟭𝟰
Waste Management has notified us that they are unable to service Strasburg today due to ongoing staffing issues.
The plan moving forward is as follows:

Friday’s missed route from last week will not be collected until this coming Friday (7/18).

This is an OUTRAGE!!!

How stupid does WM and the town think that we are? WM is a BIG company that sponsors a yearly PGA golf tournament, donates large sums to charities, and pays for expensive advertisements on TV that claim that they're the greatest. Yet they can't meet their contractual requirement to collect the trash EVERY week because of "STAFFING ISSUES"? WM and the town must think that their customers are stupid.

WM and the town owe EACH and EVERY person in the neighborhood an apology and a rebate for their abysmally poor performance and breach of contract.

One thing that WM, Strasburg, and Shenandoah County have in common--they can't get their act together.