Wednesday, August 17, 2016

trend micro: customer unfriendly sales tactics

" clicking on 'I agree' you agree to the terms and conditions... and automatic renewal."

What if a customer doesn't like automatic debits? 
What if the customer doesn't want to sign up for the product for life?
What if a customer prefers to renew the product on their own terms ("pay as you go")?
Whatever happened to "treat your customers right"?

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