Saturday, January 28, 2023

customer rating systems

most everyone is familiar with the five star customer rating system. it uses only stars. one star is the minimum and five stars is the maximum. 

When I was in school a star was good--a "reward" for a job well done. a grade of A was excellent, B was good, C was average, etc. I sure wish that my teachers had used the five stars grading system when I was in school! no F! no E! no D! with the five star customer rating system it's just C+ (one star--slightly above average), B (two stars--good), B+ (3 stars--better than good), A (4 stars--excellent) and A+ (5 stars--better than excellent--valedictorian territory). (for the record, I was mostly a C student.)

but then, we all know the reason for the 5 star rating system. as my momma used to say: "you don't want to bite the hand that feeds you!"

customer talk is the ONLY rating system that allows the customer a FULL range of rating options:
  • 5 stars ⭐⭐⭐⭐⭐ = A+
  • 4 stars ⭐⭐⭐⭐ = A
  • 3 stars ⭐⭐⭐ = B+
  • 2 stars ⭐⭐ = B
  • 1 star ⭐ = C+ (average+)
  • 1 thumb down 👎 = C- (average-)
  • 2 thumbs down 👎👎 = D
  • 3 thumbs down 👎👎👎 = E
  • 4 thumbs down 👎👎👎👎 = F
  • and 5 thumbs down= F-

let's hear it for customer talk! the ONLY customer rating system that gives the customer a FULL range of rating options from which to choose.


👏👍🎈🎊🎆🎇
 


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