On August 27, 2014 we emailed ARMI that the propane tank for the house that they had listed as "heat: electric" was virtually empty. (We even attached a photo of the propane gauge reading for those at ARMI who can't read.) The owner of the house had previously acknowledged the fact that the propane tank was empty.
On July 12, 2015 we resent this email to ARMI along with a copy of our 11/03/14 propane receipt. Quarles' deliveryman wrote "At 45% on gauge" after he finished pumping to 200 gallons into the tank.
On July 11, 2015 we took photos of the propane tank gauge reading 15% full (for those at ARMI who can't read):
The photos clearly show that the propane tank is 15% full.
On July 17, 2015 ARMI wrote: "In order to provide any refunds for the propane we will need the reading from the beginning of your lease term and the end of your lease term from Quarles."
Don't rent from ARMI in Fauquier Co. VA; ARMI harasses their customers.