I was billed twice for subscription renewal. in the second billing TM placed an unauthorized purchase on my credit card--more than the renewal fee that I had authorized 5 days earlier--despite the fact that I removed auto-renewal from my account more than a year ago. I wasted 80 minutes on "chat" trying to get TM's mistake straightened out.
Friday, August 21, 2020
Wednesday, March 25, 2020
strasburg VA is stuck in the 1950s
the town posted the following on its FB page less than 24 hours before regularly scheduled trash pick up:
Town of Strasburg
Trash service for this week has been delayed until Saturday March 28th. ADS has requested that residents try to place items for pickup out at the curb Friday night if possible. Please help us spread the word!
hotlink
hotlink
- is this how towns communicate important information to their citizens?
- posted on the town's FB page less than 24 hours before regular pick up?
- does the town think that every resident of the town checks the town's pathetic FB page daily?
- c'mon people! it's 2020--NOT 1950!
- can't you figure out a better way?
- robo call?
- email?
- cell phone message?
- something more 21st century?
- Paul Revere was more effective "spreading the word" in 1775 than the town of strasburg is in 2020.
Sunday, March 15, 2020
princess cruises
Princess Cruises | Jan Swartz Announces Pause of Ship Operations - YouTube
attribution & license: Pjotr Mahhonin / CC BY-SA (https://creativecommons.org/licenses/by-sa/4.0)
Saturday, February 29, 2020
customer ratings and reviews: businesses who put their fingers on the scale
why is the minimum customer rating 1 star? why aren't there 5 "thumbs down" too?
answer: because businesses pay for customer reviews.
there are other ways that businesses put their fingers on the scale:
answer: because businesses pay for customer reviews.
there are other ways that businesses put their fingers on the scale:
- when owners rate their own business
- when the owners' relatives and friends rate their business
- when the owner's employees rate their employer
- when owners offer incentives to employees for good reviews
so,
- should the minimum score on a customer rating be 1 star?
- should owners or their relatives or employees be allowed to put their fingers on the scale?
Monday, February 3, 2020
j and l green farm, edinburg, va
can an old dog learn?
yes, but this was a painful lesson.
j and l green farm is a "mom and pop" operation in edinburg, va. https://www.jlgreenfarm.com/ they sell pasture-raised pork, chicken, turkey and beef. we've been customers for more than a year. their "store" is located on their farm. customers pay for their purchases. the electronic receipt comes later.
after we received our electronic receipt for a purchase that we made on 11/21/2019, I noticed an error.
we bought a single "meat snack pack" that contained 10 cut-up meat sticks that normally sell for $2.50/each. the invoice mistakenly says that we purchased 10 snack packs. the total for the 10 cut-up meat sticks in the snack pack was $77.50. WOW!!! when I informed the owner of the mistake, she stiffed us.
when we made the purchase I asked the owner how much the meat stick pieces cost and she said "the same as the whole sticks". instead of charging us $25.00 for the snack pack, she charged us $77.50.
we're out $52.50. the worst part is that we were cheated by people that we trusted.
oh well, live and learn.
yes, but this was a painful lesson.
j and l green farm is a "mom and pop" operation in edinburg, va. https://www.jlgreenfarm.com/ they sell pasture-raised pork, chicken, turkey and beef. we've been customers for more than a year. their "store" is located on their farm. customers pay for their purchases. the electronic receipt comes later.
after we received our electronic receipt for a purchase that we made on 11/21/2019, I noticed an error.
we bought a single "meat snack pack" that contained 10 cut-up meat sticks that normally sell for $2.50/each. the invoice mistakenly says that we purchased 10 snack packs. the total for the 10 cut-up meat sticks in the snack pack was $77.50. WOW!!! when I informed the owner of the mistake, she stiffed us.
we're out $52.50. the worst part is that we were cheated by people that we trusted.
oh well, live and learn.
Thursday, January 23, 2020
strasburg va business closings
https://www.nvdaily.com/nvdaily/strasburg-works-to-lessen-impact-of-business-closings/article_d7b6bd52-477c-5206-a395-5db2ff3c029c.html
not to worry--state, county and town governments are on it.
yeah, right.
the good news is that strasburg got a tattoo parlor last year.
https://www.nvdaily.com/nvdaily/strasburg-council-approves-tattoo-parlor/article_91393dd6-3eca-52a0-ac75-f8e9dd7062dc.html
not to worry--state, county and town governments are on it.
yeah, right.
the good news is that strasburg got a tattoo parlor last year.
https://www.nvdaily.com/nvdaily/strasburg-council-approves-tattoo-parlor/article_91393dd6-3eca-52a0-ac75-f8e9dd7062dc.html
Friday, January 17, 2020
looking for another internet service provider (ISP)
location: Strasburg, VA
current provider (or non-provider, as the case may be): shentel
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