Thursday, May 16, 2019

riverwalk, town park, strasburg, virginia

"Town Park

The Town of Strasburg maintains the Town Park located along at Park Road at the east end of Queen Street. The park includes a large playground, tennis courts, basketball courts, baseball, softball, and soccer fields, a swimming pool, and a number of picnic and pavilion areas, as well as access to the Riverwalk and the Shenandoah River. The trail connects the park with Strasburg High School on Ram Drive. 


Riverwalk

​Begin your walk along the Strasburg Riverwalk at the Strasburg Town Park. The gravel walkway, located along the Shenandoah River, offers beautiful views of the river and the face of the Massanutten Mountain Range called Signal Knob. The .9 mile walk ends at Strasburg High School (Ram Drive) and three benches and three doggie clean-up stations are located along the walk. 


River Access

The North Fork of the Shenandoah River is easily accessed at the Strasburg Town Park. A boat landing and gravel parking lot are available for people wanting to float the river on kayaks, tubes, or canoes, and very shallow drafting aluminum boats. This is a great area to float to from the Deer Rapids access point, approximately five miles upstream. If floating downstream, please be cautious of a dangerous dam about five miles from the Strasburg Town Park. For your convenience, port-a-potties are available at the parking lot." 

Town Park | Town of Strasburg Virginia

unfortunately,
* this is a warning to all those dog owners who ignore the posted signs that say that your dog must be on a leash. if you fail to control your dog and it attacks me, then I will do whatever it takes to keep your dog from attacking me--whatever it takes. consider yourself warned.

unfortunately, failure to address user safety and security concerns, lack of enforcement of laws/rules and lack of maintenance have made a liability out of what should be an asset--not to mention diminishing the experience for those who use riverwalk.



while this photo shows the south fork of the shenandoah river,
it is typical of the north fork at riverwalk, town park, stasburg, va
Nyttend [Public domain]



Monday, May 13, 2019

tom tom

I submitted a help request to tom tom:

Customer (Ray Koenig) via channel 'CSS web' 04/30/2019 08:02 AM

Tom Tom Home doesn't recognize my Tom Tom Start. I'm logged in my Tom Tom account. my Tom Tom Start is on and connected to my computer. I entered Tom Tom Start and GZ (1st 2 letters of my serial number). Tom Tom Home says that my Tom Tom Start is not connected. it is connected.


Here was their reply:

Staff Account (Mayur M (US)) via channel 'E-mail' 04/30/2019 10:55 PM

Dear Mr Koenig,

Thank you for contacting TomTom Customer Support. My name is Mayur, and I am glad to have assisted you today.

As you mentioned that your START device is not recognised by your computer.

We apologize for the inconvenience this may have caused.Please be assured that I will put my best efforts to assist you.

I understand your issue and this might be due to connection issue. I request you to please try connecting the device with alternate USB cable also please try to connect the device to some other USB port.

Please follow the steps mentioned in the link to troubleshoot the issue for device not recognised.

YOUR NAVIGATION DEVICE IS NOT RECOGNISED (TOMTOM HOME)

If you have any further questions or concerns, please do not hesitate to email me using this link Click here to reply

to reply or call us at 877-757-7137 Monday through Friday, 9:30 a.m. to 6:00 p.m. EST.

With Kind Regards,

Mayur M.

TomTom Customer Support

If you have any further questions you can update us by replying directly to this email. You can also find a list of your questions on https://us.support.tomtom.com/app/questions/list/. Alternatively we have our support website http://www.tomtom.com/support our YouTube channel; http://www.tomtom.com/videosupport. You can also ask questions and find answers from other TomTom customers on the Discussions forum: http://discussions.tomtom.com/ After 3 days your incident will be automatically set to Answered. However, should you need to update us, you can still reply to the incident within 28 days.


Here was my reply:

Customer (Ray Koenig) via channel 'CSS web' 05/01/2019 07:00 AM

other problems: 1. my device apparently updated by itself. 2. the screen displays are different. 3. a new version of the mapping appears on top of the old version (i.e., both versions appear). 4. clock displays as either time remaining (when on a trip) or 12:00 am (at start up). my device doesn't respond to "set clock". 5. when I reset the device to default it displayed a foreign language that I couldn't recognize. ... 6. the problem isn't with my computer's USB port or cable.

Here was tom tom’s reply:

Dear Ray,

Thank you for updating the incident. I am Mayur again.

We apologies for the inconvenience caused to you.

Ray, I checked your device details and I found that there were two maps one is of 9.25 version and the other one is higher version and therefore you can see couple of maps.

As you mentioned that this device is not showing the correct time. I would like to inform you that this device was affected by WNRO ( Week Number Roll Over ) update which needs to be downloaded on the device before 6th April 2019

The GPS Week Number Roll Over effects the GPS communication between satellites and GPS receiver chips. This means that some Satnavs lost the ability of certain functions. The roll over happened on the 6th of April 2019.

I request you to check if the application on the device is of Version 9.541 and if the device is updated I can only suggest you to perform soft and factory reset on the device.

If you have any further questions or concerns, please do not hesitate to email me using this link Click here to reply to reply or call us at 877-757-7137 Monday through Friday, 9:30 a.m. to 6:00 p.m. EST.

With Kind Regards,

Mayur M.

TomTom Customer Support


it took a while. I had given up hope. but, a month later I received an email with a link to fix my tom tom. I suppose that all's well that ends well.