more problems with AARP/UHC medicare supplemental insurance

Ever since United Healthcare (UHC) switched payment for our (husband and wife) AARP/UHC supplemental medicare insurance from payment coupons to online, there have been problems paying our premiums. Today's problem is the link, "UHC", on each of our online accounts on healthsafe-id.com, doesn't show up. We tried calling the help number. We couldn't understand the help person ("Claire") because of her heavy accent. 

Could this have something to do with it?

https://apnews.com/article/tech-outage-crowdstrike-microsoft-windows-7294e6c9356050cb095dad3353e9244c

Is there anyone in the world whose "secure" private information hasn't been compromised by "secure" data websites? here's just the latest example:

https://apnews.com/article/att-data-breach-text-cell-b5cdc8d6c9e1b980cb2163f34b297dad

it's a mess.

Apparently UHC, AT&T, CrowdStrike, etc. haven't learned: 

"IF IT AIN'T BROKE, THEN DON'T FIX IT!"

 

KIMECO

another botched delivery from Amazon Prime to add to:

• https://customertalk.blogspot.com/2023/10/balneolamazon.html
  
• https://customertalk.blogspot.com/2023/07/chatting-with-amazon.html

This delivery almost made it inside the house when we heard a CLUNK and saw the Amazon delivery guy driving away.

What makes this one unique is the packing slip:

KIMECO cares about their customers. They'd rather have a happy customer than a hassled customer. 

Take note, Amazon.