Wednesday, September 29, 2010

I HATE doing business with car dealers

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A few weeks ago we got a mailing from Chatham Parkway Toyota in Savannah, GA announcing "an additional $1,000 for your trade-in". We bit.

We bought our 2005 Tacoma new from Chatham 5+ years ago--hence, the mailing.

We picked out a 2011 Camry. When Chatham wrote it up, they offered $2,000 trade-in for our 1999 Avalon (which was in excellent condition). Blue book value (fair condition) is $2,500. With the additional $1,000 promised by their promotional, and for fair condition (not excellent condition), the trade-in SHOULD have been AT LEAST $3,500.

So, this is how Chatham Parkway Toyota in Savannah, GA treats its customers?
Where has honesty and fair treatment gone? the Golden Rule? Needless to say, we won't EVER do business with Chatham again.

BTW, we couldn't figure out the bill of sale when we got home--the numbers didn't add up. Three weeks later we got a check in the mail from Chatham for the difference. And, they waited two weeks before submitting our tag transfer paperwork. The temporary paper tag expired before we got our new registration.

I HATE doing business with car dealers. Our LAST experience with Chatham Parkway Toyota in Savannah, GA PERFECTLY explains why.
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