it figures for arguably the worst cable tv company anywhere--expensive, lousy programs, etc.
and now, charging a customer to replace their defective equipment.
WTH
Thursday, December 12, 2019
shentel cable tv company: expensive, lousy tv, charges customer to replace their defective equipment
the "3" button on the remote for our cable tv doesn't work. shentel is charging us $3 to replace it.
Friday, December 6, 2019
VOIPO: snail calls
you've heard of snail mail? now VOIPO, the internet phone service, has snail calls. it's called "failover". I'll let VOIPO tell you how it works:
"VOIPo
Dec 5, 2019, 10:44 AM (20 hours ago)
to me
Hello,
Okay just to clarify, the ata is the adapter, the equipment. Failover is a name of the feature, like call forwarding, call waiting. You can see that when you login to your online account, it is also under features tab.
For the failover feature you can either set it to voicemail or forward the call. When the adapter stops working, the failover activates. Example: you set your failover feature to call forward to your cell number. When your Voipo adapter stops working, it will forward the call to that number you place on the failover feature.
For the forwarding, it doesn't depend on wether your adapter is working or not. Once you enable call forward, anyone who calls your Voipo number will forward to the number you set under the call forwarding feature.
As of the moment, the call forwarding has been fixed as well just for an update.
Regards,
Clark A"
so, if VOIPO's device is down (it happens a lot), and you get an urgent phone call, not to worry. with "failover", you'll get the call eventually--a day or two or more later--when you go to make a call and realize that the VOIPO device is down AGAIN, or when someone tells you that they've been calling you for days and can't get through.
such a deal!!!
"VOIPo
Dec 5, 2019, 10:44 AM (20 hours ago)
to me
Hello,
Okay just to clarify, the ata is the adapter, the equipment. Failover is a name of the feature, like call forwarding, call waiting. You can see that when you login to your online account, it is also under features tab.
For the failover feature you can either set it to voicemail or forward the call. When the adapter stops working, the failover activates. Example: you set your failover feature to call forward to your cell number. When your Voipo adapter stops working, it will forward the call to that number you place on the failover feature.
For the forwarding, it doesn't depend on wether your adapter is working or not. Once you enable call forward, anyone who calls your Voipo number will forward to the number you set under the call forwarding feature.
As of the moment, the call forwarding has been fixed as well just for an update.
Regards,
Clark A"
so, if VOIPO's device is down (it happens a lot), and you get an urgent phone call, not to worry. with "failover", you'll get the call eventually--a day or two or more later--when you go to make a call and realize that the VOIPO device is down AGAIN, or when someone tells you that they've been calling you for days and can't get through.
such a deal!!!
Tuesday, December 3, 2019
voipo: desperate ramblings
VOIPO Update 12/1:
I want to first and foremost sincerely apologize for all the issues some of you have been experiencing with your VOIPO service over the last few weeks since our migration.
We understand how important reliable phone service is for you and our service levels have not been up to par over the last few weeks for many of you.
Once things are fully settled, I will provide some more details about all of the things that have contributed to this, but right now our focus is on fixing any remaining issues and making sure service is fully stable for all users.
We had several situations happen at once which were each pretty close to "worse case scenarios" and they all compounded to create the "perfect" storm and cause a lot of issues. In our 13 years, we've never had anything that compares to even one of these situations...let alone all at once.
We are still working to resolve outstanding issues and we're making significant progress. I feel like we are very close to having things fully resolved, but we are still working through some isolated issues.
I truly understand the impact and am personally very sorry that there have been so many issues lately. I founded VOIPO over 13 years ago and have poured my life into it. I own 100% of the company so it's truly my life's work and not just a corporation looking for profit. I am fully committed to getting all outstanding service resolved and back to normal so we can regain your trust and respect.
I appreciate your patience as we work through these issues. I feel that we're getting closer to resolution and we've made very significiant progress today. Our internal team and outside consultants are all working on resolving any oustanding issues.
We will get service back to normal. We are working on it around the clock. Again, I'm very sorry for the issues and the impact it's had. Your business is very important to us and we appreciate each and every one of you.
Thank you again for your patience. We will have things back to normal soon.
Best Regards,
Founder/CEO
VOIPO.com
Previous VOIPO Update:
I wanted to give you an update on where we stand with the datacenter migration and the recent service issues you may have been experiencing.
First, I want to apologize again for any inconvenience that the service issues have caused you.
Second, I want to let you know that the migration is now complete physically and we are resolving any remaining issues that came up from it. The physical migration was much more difficult than planned and obviously did not go as planned at all.
The good news is that now that all equipment is physically where it needs to be, we can fully focus on any lingering issues. An example of what we're working through now is identifying anything we missed during the physical migration like some features still poin$
We are working around the clock to resolve all issues. We know you rely on your VOIPO service and we are very close to having things back to normal. I expect major issues remaining will be resolved quickly and any minor lingering issues will be resolved this week$
It has been a very rough few weeks for VOIPO and we haven't lived up to the level of service I want us to provide for sure, but we are working to correct this.
Many have asked about service credits. Once things are back to normal, this is something we are going to look at doing.
Our priority is on fully restoring stability right now. Once that's done, I'll give everyone more details about how everything unfolded, why the migration went bad and most importantly what we learned from it that we can change or implement so something like this $
Again, I am truly very sorry that we've not lived up to our usual level of service lately. I appreciate your business and patience. We will get things back to normal soon.
Best Regards,
Timothy Dick
Founder/CEO
VOIPO.com
Previous VOIPO Update:
I wanted to give you an update on where we stand with the datacenter migration and the recent service issues you may have been experiencing.
First, I want to apologize again for any inconvenience that the service issues have caused you.
Second, I want to let you know that the migration is now complete physically and we are resolving any remaining issues that came up from it. The physical migration was much more difficult than planned and obviously did not go as planned at all.
The good news is that now that all equipment is physically where it needs to be, we can fully focus on any lingering issues. An example of what we're working through now is identifying anything we missed during the physical migration like some features still pointing to an old IP address in the old facility.
We are working around the clock to resolve all issues. We know you rely on your VOIPO service and we are very close to having things back to normal. I expect major issues remaining will be resolved quickly and any minor lingering issues will be resolved this week.
It has been a very rough few weeks for VOIPO and we haven't lived up to the level of service I want us to provide for sure, but we are working to correct this.
Many have asked about service credits. Once things are back to normal, this is something we are going to look at doing.
Our priority is on fully restoring stability right now. Once that's done, I'll give everyone more details about how everything unfolded, why the migration went bad and most importantly what we learned from it that we can change or implement so something like this will never happen again.
Again, I am truly very sorry that we've not lived up to our usual level of service lately. I appreciate your business and patience. We will get things back to normal soon.
Best Regards,
Timothy Dick
Founder/CEO
VOIPO.com
Ticket ID #TOT-116-30907
Author: Jenny Koenig
Time: 2019-12-03 08:02
Message:
what is your "failover call forwarding feature"? please explain clearly how this works. if we have to activate a feature that "alarms you that your adapter is offline or internet is our (out) when you receive calls automatically to your cell phone", then please explain clearly how we do that. if you're suggesting that we forward all of our voipo phone calls to our smart phone, then what's the point of having a voipo phone?
Author: Gerardo R
Time: 2019-12-03 12:12
Message: Hello, Thanks for the email The only time that we would know that you cannot receive calls it is when the time you check on your end and reported the issue to us. But automatically inform you by our system unfortunately it is not yet being develop. Maybe in the future we can have that program so it would be easier to detect and notify our customer if in case there's a trouble. However our failover call forwarding feature also alarms you that your adapter is offline or internet is our when you receive the calls automatically to your cell phone. This feature activates when the network, or device is offline. Should you need further assistance. Please let us know. Regards, Gerardo R.
Author: Jenny Koenig
Time: 2019-12-02 09:07
Message: computers perform thousands of operations in a second. it seems odd that an internet telephone service company doesn't have the ability to perform hourly the same operation as us (call the internet phone from our cell phone) to check whether or not all of its customers can receive calls.
Author: Gerardo R
Time: 2019-12-01 08:59
Message: Hello, Thanks for the email. Glad to know that it works now. Our server migration is finished already so there should have no interruptions with your service. We can't tell if there would be issues with your service unless you check it on your end as we have no ways to do that since we also rely on your internet connection. However future updates and maintenance our customer will be notify Should you need further assistance. Please let us know/ Regards, Gerardo R.
Author: Jenny Koenig
Time: 2019-11-30 12:46
Message: that seems to have fixed the problem--for now. our questions are: 1) is this a permanent fix? 2) if no, then how often will we have to reboot? 3) daily? 4) or when someone tells us that they tried to call us and couldn't get through? the point is that we don't know when the phone isn't receiving or making calls until we try to make a call or someone tells us that they tried to call us and couldn't get through.
Author: Faith A
Time: 2019-11-29 09:44
Message: Hello, Before we enable port forwarding, I have cleared your adapter's registration. Kindly unplug the adapter for a minute and plug it back in. Wait for 3-5 minutes then test. Let us know if the issue persists. Best regards, Faith A
Author: Jenny Koenig
Time: 2019-11-29 02:56
Message: we tried the "Live Chat" button. "VOIPo Live Chat is currently unavailable due to high volume." rather than us trying to contact you, why don't you call us: 540 212-7622 (voipo) or 571 208-5427 (cell). our first question to you will be: will the steps that you will be making (if we approve) mess up anything else? internet? apps? settings? etc.?
Author: Gerardo R
Time: 2019-11-29 12:02
Message: Hello, Thanks for the email We are very sorry to hear that you're experiencing issues with your service. We have reviewed your account and it looks like possible it is NAT affecting your service. If you are familiar with port forwarding, we strongly recommend forwarding UDP ports 5004-65000 to the internal IP address of the VOIPo ATA device. Disabling any unusual firewall restrictions such as SIP ALG or SPI filtering is also highly recommended. If you are unable or unfamiliar to take the steps mentioned above; a VOIPo Support Specialist is available to remotely make these adjustments for you at your convenience. Simply give us a call or open a live chat, and we'll be happy to assist you further. Please contact us by phone at: 949-829-4200 or 877-99-VOIPo (86476) You can also reach us through Live Chat: http://voipo.com/ (the live chat button is in the top right corner) We are open Monday - Friday from 6:00am - 8:00pm PST. Except Holidays Thank you for your time. Regards, Gerardo R.
Author: Jenny Koenig
Time: 2019-11-28 01:49
Message: no. whatever you did seems to have fixed the problem--again. is this a permanent fix?
Author: VOIPO Support
Time: 2019-11-28 08:03
Message: Hello, Are you still experiencing issues now?
Author: Jenny Koenig
Time: 2019-11-27 07:21
Message: can't make or receive calls--again. same as the original message for this ticket--6 days ago.
Author: Jamil Z
Time: 2019-11-23 03:20
Message: Hello, We're happy to hear that phones have been restored for you. We are still working on finalizing the fixes. If any issues do arise please let us know. Thank you! -- Jamil Z VOIPo.com
Author: Jenny Koenig
Time: 2019-11-22 10:43
Message: 1. both call forwarding and simul ring were disabled.
2. I rebooted the voipo adapter.
3. I waited a few minutes.
4. we have a dial tone.
5. I called our cellphone. the call went through. I could hear Jenny and
she could hear me.
6. Jenny called the house (voipo) phone. I could hear Jenny and Jenny could
hear me.
7. EUREKA!
On Fri, Nov 22, 2019 at 5:17 PM PE retired wrote:
> what's "power cycle"?
>
> On Fri, Nov 22, 2019 at 4:56 PM Jenny Koenig
> wrote:
>
>>
>> fyi
>> ---------- Forwarded message ---------
>> From: VOIPo
>> Date: Fri, Nov 22, 2019 at 4:43 PM
>> Subject: [#TOT-116-30907]: can't hear caller. caller can't hear us
>> To:
>>
>>
>> Hello,
>>
>> Our dev team have rectified some parts of incoming and outgoin calls
>> residual issues impacting our users. Call Forwading and Simul Ring is still
>> a work in progress. Please disable both features for now. Please power
>> cycle your VoIP adapter, wait a few minutes for the adapter to register
>> online again, then test once more and let us know if you're still
>> experiencing issues with service.
>>
>> Best regards,
>> Wilmer J
>>
>>
>>
>>
>> Ticket Details
>> ------------------------------
>> Ticket ID: TOT-116-30907
>> Department: Customer Care
>> Type: Issue
>> Status: Pending Customer Response
>> Priority: Requests Handled in Order Received
>>
>> Helpdesk: https://helpdesk.voipo.com
>>
>>
>
Author: PE retired
Time: 2019-11-22 10:17
Message: what's "power cycle"? On Fri, Nov 22, 2019 at 4:56 PM Jenny Koenig wrote: > > fyi > ---------- Forwarded message --------- > From: VOIPo > Date: Fri, Nov 22, 2019 at 4:43 PM > Subject: [#TOT-116-30907]: can't hear caller. caller can't hear us > To: > > > Hello, > > Our dev team have rectified some parts of incoming and outgoin calls > residual issues impacting our users. Call Forwading and Simul Ring is still > a work in progress. Please disable both features for now. Please power > cycle your VoIP adapter, wait a few minutes for the adapter to register > online again, then test once more and let us know if you're still > experiencing issues with service. > > Best regards, > Wilmer J > > > > > Ticket Details > ------------------------------ > Ticket ID: TOT-116-30907 > Department: Customer Care > Type: Issue > Status: Pending Customer Response > Priority: Requests Handled in Order Received > > Helpdesk: https://helpdesk.voipo.com > >
Author: Wilmer J
Time: 2019-11-22 09:43
Message: Hello, Our dev team have rectified some parts of incoming and outgoin calls residual issues impacting our users. Call Forwading and Simul Ring is still a work in progress. Please disable both features for now. Please power cycle your VoIP adapter, wait a few minutes for the adapter to register online again, then test once more and let us know if you're still experiencing issues with service. Best regards, Wilmer J
Author: Jenny Koenig
Time: 2019-11-22 03:57
Message: yes. same as original message for this ticket. can't receive calls. can't make calls. when we call our cell phone, we get a busy signal. SNAFU. FUBAR.
Author: VOIPO Support
Time: 2019-11-22 08:31
Message: Hello, Are you still experiencing issues at this time?
Author: Jenny Koenig
Time: 2019-11-22 08:30
Message: Background: my wife and I are in our 70s. On 11/20 when she called me at home from her cell phone at 10:39 AM and 10:42 AM, she was driving alone to babysit our granddaughter 50 miles away. Our SOP is that she will call me at home if she has an emergency on the road. Needless to say, it was upsetting for me when her calls came in and I couldn’t hear her. Why wouldn’t I think that something bad had happened? How many other important calls aren’t getting through? We have given our home (voipo) telephone number to family, doctors, those who we do business with, etc. how long will it be before this problem gets fixed? Days? Weeks? More? In retrospect, we wish that we hadn’t given our voipo phone number out to so many people as our primary phone number. https://account.voipo.com/support shows “pending customer response” as the status for this ticket. Even though I’m retired, I don’t have the time or inclination to “follow developments and updates” on your twitter page. IMHO, the status for this ticket is “awaiting voipo response”. Let us know when the problem is fixed. In the meantime, status reports every few days will be appreciated. Some things about the “good old days” were better. We didn’t have these sorts of problems with land lines.
Author: Jamil Z
Time: 2019-11-21 01:56
Message: Hello, Voipo is currently experiencing some calling issues related to the final phase of the server migration that took place over the weekend. Our development team is aware of the issue and is working diligently to restore services. You can follow developments and updates at our Twitter page: https://twitter.com/voipo (You do not need an account to view the twitter page) Best Regards, -- Jamil Z VOIPo.com
Author: Jenny Koenig
Time: 2019-11-21 01:09
Message: This morning (11/20/2019) my wife called our voipo phone (540 212-7622) twice from her cell phone at 10:39 AM and 10:42 AM. She did not hear me and I did not hear her. After the second call I verified that the phone had a dial tone. Later today at 2:05 PM, our daughter called--same thing. For all intents and purposes, 540 212-7622 is useless. We can’t hear the caller and the caller can’t hear us.
Author: PE retired
Time: 2019-11-22 10:17
Message: what's "power cycle"? On Fri, Nov 22, 2019 at 4:56 PM Jenny Koenig wrote: > > fyi > ---------- Forwarded message --------- > From: VOIPo > Date: Fri, Nov 22, 2019 at 4:43 PM > Subject: [#TOT-116-30907]: can't hear caller. caller can't hear us > To: > > > Hello, > > Our dev team have rectified some parts of incoming and outgoin calls > residual issues impacting our users. Call Forwading and Simul Ring is still > a work in progress. Please disable both features for now. Please power > cycle your VoIP adapter, wait a few minutes for the adapter to register > online again, then test once more and let us know if you're still > experiencing issues with service. > > Best regards, > Wilmer J > > > > > Ticket Details > ------------------------------ > Ticket ID: TOT-116-30907 > Department: Customer Care > Type: Issue > Status: Pending Customer Response > Priority: Requests Handled in Order Received > > Helpdesk: https://helpdesk.voipo.com > >
Author: Wilmer J
Time: 2019-11-22 09:43
Message: Hello, Our dev team have rectified some parts of incoming and outgoin calls residual issues impacting our users. Call Forwading and Simul Ring is still a work in progress. Please disable both features for now. Please power cycle your VoIP adapter, wait a few minutes for the adapter to register online again, then test once more and let us know if you're still experiencing issues with service. Best regards, Wilmer J
Author: Jenny Koenig
Time: 2019-11-22 03:57
Message: yes. same as original message for this ticket. can't receive calls. can't make calls. when we call our cell phone, we get a busy signal. SNAFU. FUBAR.
Author: VOIPO Support
Time: 2019-11-22 08:31
Message: Hello, Are you still experiencing issues at this time?
Author: Jenny Koenig
Time: 2019-11-22 08:30
Message: Background: my wife and I are in our 70s. On 11/20 when she called me at home from her cell phone at 10:39 AM and 10:42 AM, she was driving alone to babysit our granddaughter 50 miles away. Our SOP is that she will call me at home if she has an emergency on the road. Needless to say, it was upsetting for me when her calls came in and I couldn’t hear her. Why wouldn’t I think that something bad had happened? How many other important calls aren’t getting through? We have given our home (voipo) telephone number to family, doctors, those who we do business with, etc. how long will it be before this problem gets fixed? Days? Weeks? More? In retrospect, we wish that we hadn’t given our voipo phone number out to so many people as our primary phone number. https://account.voipo.com/support shows “pending customer response” as the status for this ticket. Even though I’m retired, I don’t have the time or inclination to “follow developments and updates” on your twitter page. IMHO, the status for this ticket is “awaiting voipo response”. Let us know when the problem is fixed. In the meantime, status reports every few days will be appreciated. Some things about the “good old days” were better. We didn’t have these sorts of problems with land lines.
Author: Jamil Z
Time: 2019-11-21 01:56
Message: Hello, Voipo is currently experiencing some calling issues related to the final phase of the server migration that took place over the weekend. Our development team is aware of the issue and is working diligently to restore services. You can follow developments and updates at our Twitter page: https://twitter.com/voipo (You do not need an account to view the twitter page) Best Regards, -- Jamil Z VOIPo.com
Author: Jenny Koenig
Time: 2019-11-21 01:09
Message: This morning (11/20/2019) my wife called our voipo phone (540 212-7622) twice from her cell phone at 10:39 AM and 10:42 AM. She did not hear me and I did not hear her. After the second call I verified that the phone had a dial tone. Later today at 2:05 PM, our daughter called--same thing. For all intents and purposes, 540 212-7622 is useless. We can’t hear the caller and the caller can’t hear us.
Thursday, November 21, 2019
voipo
voipo is an internet phone service. voipo "talks the talk".
https://www.voipo.com/voip2.php we've had more than our share of problems with voipo. this is the latest:
do you think that telling a customer that they can "follow developments and updates" on their twitter page is an appropriate reply to "For all intents and purposes, (our internet phone) is useless."?
neither do we.
we rate voipo VERY low on customer service. voipo "talks the talk", but they don't "walk the walk".
image by Peter Kirkeskov Rasmussen
labeled for noncommercial reuse
Wednesday, November 13, 2019
trend micro
yesterday, November 12, 2019, we got an email from trend micro.
"On or around August 29, 2019, Trend Micro became aware...it was not until October 29, 2019 that we were able to definitively conclude that a Trend Micro employee used fraudulent means to gain access to a customer support data base that contained names, email addresses, Trend Micro support ticket numbers, and in some instances telephone numbers."
don't you just love companies that talk-the-talk but don't walk-the-walk? personally, I'd like to be part of a class action lawsuit that puts Trend Micro out of business. !@#$%^&*! 🤬
Thursday, October 17, 2019
lennox heat pump and mountain valley home comfort
problem: the "fan only" mode in our less-than-two-year-old lennox heat pump stopped working.
$1700 for a fan motor that doesn't last 2 years!?! does this sound fishy to you? yes? us too.
the fan works in the heat and cool modes.
mountain valley home comfort (https://mvhc.net) says that we need a new fan motor. what? the fan works in the heat and cool modes. we ask MVHC questions:
MVHC insisted that the fan motor needs to be replaced. we were told earlier by the MVHC service call technician that diagnosed the problem in our home that the fan motor costs somewhere in the vicinity of $1700 (part only).
- our question: why does the fan motor need to be replaced when it works in the heat and cool modes?
- MVHC's answer: "your motor is working, but not working properly".
- our reply: "your motor is working, but not working properly" doesn't answer our question. the problem seems to us more like a signal or wiring problem than a motor problem. please have a technical person knowledgeable of the workings of the heat pump, including control, contact us with an answer to our question.
- MVHC's answer: "you're right, there may be a signal or wiring problem. the motors come with a module attached to their base that is the "communications/wiring" part of the motor. there is a chance that's where the problem is. I will have the technician call you..."
- our reply/questions: is the control for the fan motor part of the fan motor itself, or are they two separate parts? if they're not separate parts, then why not? it seems to us that they should be.
- MVHC did not answer these two questions. also, the promised call from a MVHC technician never came.
public domain
I'm not an HVAC expert--FAR from it. needless to say, I want the people that I'm paying to be HVAC experts to know more about HVAC than I do. with MVHC, I wonder if that's the case.
Friday, September 20, 2019
virginia dmv real ID ruse
so,
then, we go to use them. we book an alaska cruise on princess cruise lines.
we can't use them. it seems that virginia dmv isn't going to activate them until october 2020.
WTH!!!!
"Virginians now have the option to upgrade to a REAL ID compliant driver’s license or identification card, or stick with DMV’s standard credential." Virginia Department of Motor Vehiclesso, that's what my wife and I do. we take all of our paperwork to the dmv. we get our real ID licenses back in the mail. great!
then, we go to use them. we book an alaska cruise on princess cruise lines.
we can't use them. it seems that virginia dmv isn't going to activate them until october 2020.
WTH!!!!
Friday, August 23, 2019
weather.gov
for those like me who respect privacy, turn back the clock to the day when you could get your local weather forecast with a simple phone call. you didn't have to reveal your exact "location" to a website so that they can sell your address and other personal information to private vendors to pester you with their advertising--e.g., weather.com.
I finally gave up on weather.com when I couldn't get my local weather forecast without revealing my exact location. I'd enter my town and state and get weather for some other location--goodbye weather.com.
use weather.gov instead of weather.com and you can get your local weather forecast and keep your privacy by not giving up your exact location and other personal information to pesky vendors.
I finally gave up on weather.com when I couldn't get my local weather forecast without revealing my exact location. I'd enter my town and state and get weather for some other location--goodbye weather.com.
use weather.gov instead of weather.com and you can get your local weather forecast and keep your privacy by not giving up your exact location and other personal information to pesky vendors.
National Oceanic and Atmospheric Administration [Public domain]
Friday, June 14, 2019
strasburg, va--the same--yesterday, today & tomorrow
Strasburg council deadlocks on proffer vote | Nvdaily | nvdaily.com
strasburg would have more public participation if it unstuck itself from the 1950s. the town of strasburg looks today like it did 50 years ago--and 50 years from now will look the same as it looks today. check out its poor streets and sidewalks, lack of quality stores, restaurants, attractions, businesses and well-maintained and safe parks (customer talk: riverwalk, town park, strasburg, virginia), its website (Home Page | Town of Strasburg Virginia), its FB page (Town of Strasburg - Home), etc. compare strasburg with nearby woodstock, stephens city, middletown, edinburg, etc.
strasburg would have more public participation if it unstuck itself from the 1950s. the town of strasburg looks today like it did 50 years ago--and 50 years from now will look the same as it looks today. check out its poor streets and sidewalks, lack of quality stores, restaurants, attractions, businesses and well-maintained and safe parks (customer talk: riverwalk, town park, strasburg, virginia), its website (Home Page | Town of Strasburg Virginia), its FB page (Town of Strasburg - Home), etc. compare strasburg with nearby woodstock, stephens city, middletown, edinburg, etc.
labeled for noncommercial reuse
Sunday, May 26, 2019
spam email from the united kingdom
following are spam email addresses that I input into AOL's spam blocker.
a bunch of them are "... .uk" united kingdom. aka great britain, england.
these are the worst.
when will these idiots realize that harassing a potential customer is not the way to make a sale?
095160621.40478557765243@shoponline.more4horses.com.au
1PcQaABQjH@9BQc8.pf0
3DVzi9h2hY@0A7oq.E2H
3s5Yky9.mD2A2EY5w5x@sink.offersforlife.co.uk
4PFsjhja5E@cKuzA.w1T
5LpwsaYrXg5LpwsaYrXg@s3G2f.2ih
9fNbkH5Emx@4vKj3.5gr
AsianDating@ightfistedbrick.net
BadCreditLoan@diligentscene.net
CreditCard@leftlumber.net
D2mDd2N.Fd1gi3j8gv1@trax.fashionylife.com
DownChic@rowput.com
IndianDating@machofaucet.net
MatureDating@eagerengine.net
RecycleCellPhonesforCash@eagerengine.net
RecycleCellPhonesforCash@remendoussoup.net
SatelliteTVpromotions@delightfulgroup.net
UJSKIF25FR@Mars.getwhatyousee.co.uk
UJSKIF25FR@fund.getwhatyousee.co.uk
UJSKIF25FR@ice.fashionylife.com
UJSKIF25FR@reshut.takendeals.biz
UJSKIF25FR@soul.fashionylife.com
UJSKIF25FR@warm.getwhatyousee.co.uk
UJSKIF25FR@weak.getwhatyousee.co.uk
agcysqmu@gky.net
alert@date.com
asn@libraryreach.net
bankofamerica@customerloyalty.bankofamerica.com
beststorecenter@originalbeststorecenter.com
booty_alerts@evepor.com
brunocosentino@rogers.com
cassualpromo@topcassualpromo.com
cigtrialpack@chartreuseville.com
claimrewardsupdate@beseteren.info
cschnackel@hotmail.com
davisondesign@nextworksoptimize.com
eQKhkNj.szmqWvTsym3@row.fashionylife.com
email@shopinbuck.com
erika.sassy@moptaste.com
ezines@arcamax.com
fun_alert@dvepor.com
greatamericanburgerbash@unitedwebmailzone.com
iamsophie@evepor.com
info@creativenetgrouponline.com
info@eversave.com
info@taxsimple.com
loneley.cheating.wives@postgra.com
lonelycheatingwives@wyrots.com
mail@favecrafts.com
meetsophie@barrowers.com
meetsophie@mowface.com
melanie@biz-hunter.com
moVtRQN3Ts@aPKab.P2e
movhioavfa@acsusa.org
notificationdept@ourquickfinancecenter.com
postmaster@debtwealthmoney.com
printablecoupons@mail-cidbotanicals.com
q11ouZK838@Je71d.WDk
qGZH6ti.MqThDvBE3JA@give.mindblowingdeals.email
qQW78lc.8K41wmxVtBz@text.getwhatyousee.co.uk
rhLI2AovB6@w87K2.1z3
sailer@bagr.de
sales@dstress.com
seabourn@dm-4.com
secure-users@americanexpress.com
smartcouponsaver@shopingexperienceteam.com
spm@calendarflip.net
spm@coatcover.net
stock@johnnydepot.com
sugah@yahoo.com
support@frametowall.com
texaswatch@texaswatch.org
three.putt@hotmail.com
wbuffet@wartytoad.com
wbufftet@wallawallamore.com
whwjipqmeu@fetchmail.com
winnernotices@johnnysdepot.com
zmufmogexe@000139.com
zoloftlawsuit@affordbeyond.com
095160621.40478557765243@shoponline.more4horses.com.au
1PcQaABQjH@9BQc8.pf0
3DVzi9h2hY@0A7oq.E2H
3s5Yky9.mD2A2EY5w5x@sink.offersforlife.co.uk
4PFsjhja5E@cKuzA.w1T
5LpwsaYrXg5LpwsaYrXg@s3G2f.2ih
9fNbkH5Emx@4vKj3.5gr
AsianDating@ightfistedbrick.net
BadCreditLoan@diligentscene.net
CreditCard@leftlumber.net
D2mDd2N.Fd1gi3j8gv1@trax.fashionylife.com
DownChic@rowput.com
IndianDating@machofaucet.net
MatureDating@eagerengine.net
RecycleCellPhonesforCash@eagerengine.net
RecycleCellPhonesforCash@remendoussoup.net
SatelliteTVpromotions@delightfulgroup.net
UJSKIF25FR@Mars.getwhatyousee.co.uk
UJSKIF25FR@fund.getwhatyousee.co.uk
UJSKIF25FR@ice.fashionylife.com
UJSKIF25FR@reshut.takendeals.biz
UJSKIF25FR@soul.fashionylife.com
UJSKIF25FR@warm.getwhatyousee.co.uk
UJSKIF25FR@weak.getwhatyousee.co.uk
agcysqmu@gky.net
alert@date.com
asn@libraryreach.net
bankofamerica@customerloyalty.bankofamerica.com
beststorecenter@originalbeststorecenter.com
booty_alerts@evepor.com
brunocosentino@rogers.com
cassualpromo@topcassualpromo.com
cigtrialpack@chartreuseville.com
claimrewardsupdate@beseteren.info
cschnackel@hotmail.com
davisondesign@nextworksoptimize.com
eQKhkNj.szmqWvTsym3@row.fashionylife.com
email@shopinbuck.com
erika.sassy@moptaste.com
ezines@arcamax.com
fun_alert@dvepor.com
greatamericanburgerbash@unitedwebmailzone.com
iamsophie@evepor.com
info@creativenetgrouponline.com
info@eversave.com
info@taxsimple.com
loneley.cheating.wives@postgra.com
lonelycheatingwives@wyrots.com
mail@favecrafts.com
meetsophie@barrowers.com
meetsophie@mowface.com
melanie@biz-hunter.com
moVtRQN3Ts@aPKab.P2e
movhioavfa@acsusa.org
notificationdept@ourquickfinancecenter.com
postmaster@debtwealthmoney.com
printablecoupons@mail-cidbotanicals.com
q11ouZK838@Je71d.WDk
qGZH6ti.MqThDvBE3JA@give.mindblowingdeals.email
qQW78lc.8K41wmxVtBz@text.getwhatyousee.co.uk
rhLI2AovB6@w87K2.1z3
sailer@bagr.de
sales@dstress.com
seabourn@dm-4.com
secure-users@americanexpress.com
smartcouponsaver@shopingexperienceteam.com
spm@calendarflip.net
spm@coatcover.net
stock@johnnydepot.com
sugah@yahoo.com
support@frametowall.com
texaswatch@texaswatch.org
three.putt@hotmail.com
wbuffet@wartytoad.com
wbufftet@wallawallamore.com
whwjipqmeu@fetchmail.com
winnernotices@johnnysdepot.com
zmufmogexe@000139.com
zoloftlawsuit@affordbeyond.com
image by JD Hancock
Thursday, May 16, 2019
riverwalk, town park, strasburg, virginia
"Town Park
The Town of Strasburg maintains the Town Park located along at Park Road at the east end of Queen Street. The park includes a large playground, tennis courts, basketball courts, baseball, softball, and soccer fields, a swimming pool, and a number of picnic and pavilion areas, as well as access to the Riverwalk and the Shenandoah River. The trail connects the park with Strasburg High School on Ram Drive.
Riverwalk
Begin your walk along the Strasburg Riverwalk at the Strasburg Town Park. The gravel walkway, located along the Shenandoah River, offers beautiful views of the river and the face of the Massanutten Mountain Range called Signal Knob. The .9 mile walk ends at Strasburg High School (Ram Drive) and three benches and three doggie clean-up stations are located along the walk.
River Access
The North Fork of the Shenandoah River is easily accessed at the Strasburg Town Park. A boat landing and gravel parking lot are available for people wanting to float the river on kayaks, tubes, or canoes, and very shallow drafting aluminum boats. This is a great area to float to from the Deer Rapids access point, approximately five miles upstream. If floating downstream, please be cautious of a dangerous dam about five miles from the Strasburg Town Park. For your convenience, port-a-potties are available at the parking lot."
Town Park | Town of Strasburg Virginia
unfortunately,
unfortunately, failure to address user safety and security concerns, lack of enforcement of laws/rules and lack of maintenance have made a liability out of what should be an asset--not to mention diminishing the experience for those who use riverwalk.
The Town of Strasburg maintains the Town Park located along at Park Road at the east end of Queen Street. The park includes a large playground, tennis courts, basketball courts, baseball, softball, and soccer fields, a swimming pool, and a number of picnic and pavilion areas, as well as access to the Riverwalk and the Shenandoah River. The trail connects the park with Strasburg High School on Ram Drive.
Riverwalk
Begin your walk along the Strasburg Riverwalk at the Strasburg Town Park. The gravel walkway, located along the Shenandoah River, offers beautiful views of the river and the face of the Massanutten Mountain Range called Signal Knob. The .9 mile walk ends at Strasburg High School (Ram Drive) and three benches and three doggie clean-up stations are located along the walk.
River Access
The North Fork of the Shenandoah River is easily accessed at the Strasburg Town Park. A boat landing and gravel parking lot are available for people wanting to float the river on kayaks, tubes, or canoes, and very shallow drafting aluminum boats. This is a great area to float to from the Deer Rapids access point, approximately five miles upstream. If floating downstream, please be cautious of a dangerous dam about five miles from the Strasburg Town Park. For your convenience, port-a-potties are available at the parking lot."
Town Park | Town of Strasburg Virginia
unfortunately,
- user safety is a concern: MINDS OF MUSH: guns in the town of strasburg, shenandoah county, va: target practice at night & a man firing a shotgun from a boat in the shenandoah river next to town park
- user security is a concern:
- trees, bushes, etc. obscure sight lines
- bears
- unleashed dogs *
- potential assaults, robberies, etc.
- no video surveillance
- in more than two years, walking riverwalk almost daily, I've never observed presence of law enforcement on the trail
- dog waste--while signs are posted advising dog owners to leash their dogs and to bag and properly dispose of dog waste, since these laws/rules aren't enforced, unleashed dogs threaten trail users and dog waste litters the trail and adjacent areas
* this is a warning to all those dog owners who ignore the posted signs that say that your dog must be on a leash. if you fail to control your dog and it attacks me, then I will do whatever it takes to keep your dog from attacking me--whatever it takes. consider yourself warned.
unfortunately, failure to address user safety and security concerns, lack of enforcement of laws/rules and lack of maintenance have made a liability out of what should be an asset--not to mention diminishing the experience for those who use riverwalk.
while this photo shows the south fork of the shenandoah river,
it is typical of the north fork at riverwalk, town park, stasburg, va
Nyttend [Public domain]
Monday, May 13, 2019
tom tom
I submitted a help request to tom tom:
Customer (Ray Koenig) via channel 'CSS web' 04/30/2019 08:02 AM
Tom Tom Home doesn't recognize my Tom Tom Start. I'm logged in my Tom Tom account. my Tom Tom Start is on and connected to my computer. I entered Tom Tom Start and GZ (1st 2 letters of my serial number). Tom Tom Home says that my Tom Tom Start is not connected. it is connected.
Here was their reply:
Staff Account (Mayur M (US)) via channel 'E-mail' 04/30/2019 10:55 PM
Dear Mr Koenig,
Thank you for contacting TomTom Customer Support. My name is Mayur, and I am glad to have assisted you today.
As you mentioned that your START device is not recognised by your computer.
We apologize for the inconvenience this may have caused.Please be assured that I will put my best efforts to assist you.
I understand your issue and this might be due to connection issue. I request you to please try connecting the device with alternate USB cable also please try to connect the device to some other USB port.
Please follow the steps mentioned in the link to troubleshoot the issue for device not recognised.
YOUR NAVIGATION DEVICE IS NOT RECOGNISED (TOMTOM HOME)
If you have any further questions or concerns, please do not hesitate to email me using this link Click here to reply
to reply or call us at 877-757-7137 Monday through Friday, 9:30 a.m. to 6:00 p.m. EST.
With Kind Regards,
Mayur M.
TomTom Customer Support
If you have any further questions you can update us by replying directly to this email. You can also find a list of your questions on https://us.support.tomtom.com/app/questions/list/. Alternatively we have our support website http://www.tomtom.com/support our YouTube channel; http://www.tomtom.com/videosupport. You can also ask questions and find answers from other TomTom customers on the Discussions forum: http://discussions.tomtom.com/ After 3 days your incident will be automatically set to Answered. However, should you need to update us, you can still reply to the incident within 28 days.
Here was my reply:
Customer (Ray Koenig) via channel 'CSS web' 05/01/2019 07:00 AM
other problems: 1. my device apparently updated by itself. 2. the screen displays are different. 3. a new version of the mapping appears on top of the old version (i.e., both versions appear). 4. clock displays as either time remaining (when on a trip) or 12:00 am (at start up). my device doesn't respond to "set clock". 5. when I reset the device to default it displayed a foreign language that I couldn't recognize. ... 6. the problem isn't with my computer's USB port or cable.
Customer (Ray Koenig) via channel 'CSS web' 04/30/2019 08:02 AM
Tom Tom Home doesn't recognize my Tom Tom Start. I'm logged in my Tom Tom account. my Tom Tom Start is on and connected to my computer. I entered Tom Tom Start and GZ (1st 2 letters of my serial number). Tom Tom Home says that my Tom Tom Start is not connected. it is connected.
Here was their reply:
Staff Account (Mayur M (US)) via channel 'E-mail' 04/30/2019 10:55 PM
Dear Mr Koenig,
Thank you for contacting TomTom Customer Support. My name is Mayur, and I am glad to have assisted you today.
As you mentioned that your START device is not recognised by your computer.
We apologize for the inconvenience this may have caused.Please be assured that I will put my best efforts to assist you.
I understand your issue and this might be due to connection issue. I request you to please try connecting the device with alternate USB cable also please try to connect the device to some other USB port.
Please follow the steps mentioned in the link to troubleshoot the issue for device not recognised.
YOUR NAVIGATION DEVICE IS NOT RECOGNISED (TOMTOM HOME)
If you have any further questions or concerns, please do not hesitate to email me using this link Click here to reply
to reply or call us at 877-757-7137 Monday through Friday, 9:30 a.m. to 6:00 p.m. EST.
With Kind Regards,
Mayur M.
TomTom Customer Support
If you have any further questions you can update us by replying directly to this email. You can also find a list of your questions on https://us.support.tomtom.com/app/questions/list/. Alternatively we have our support website http://www.tomtom.com/support our YouTube channel; http://www.tomtom.com/videosupport. You can also ask questions and find answers from other TomTom customers on the Discussions forum: http://discussions.tomtom.com/ After 3 days your incident will be automatically set to Answered. However, should you need to update us, you can still reply to the incident within 28 days.
Here was my reply:
Customer (Ray Koenig) via channel 'CSS web' 05/01/2019 07:00 AM
other problems: 1. my device apparently updated by itself. 2. the screen displays are different. 3. a new version of the mapping appears on top of the old version (i.e., both versions appear). 4. clock displays as either time remaining (when on a trip) or 12:00 am (at start up). my device doesn't respond to "set clock". 5. when I reset the device to default it displayed a foreign language that I couldn't recognize. ... 6. the problem isn't with my computer's USB port or cable.
Here was tom tom’s reply:
Dear Ray,
Thank you for updating the incident. I am Mayur again.
We apologies for the inconvenience caused to you.
Ray, I checked your device details and I found that there were two maps one is of 9.25 version and the other one is higher version and therefore you can see couple of maps.
As you mentioned that this device is not showing the correct time. I would like to inform you that this device was affected by WNRO ( Week Number Roll Over ) update which needs to be downloaded on the device before 6th April 2019
The GPS Week Number Roll Over effects the GPS communication between satellites and GPS receiver chips. This means that some Satnavs lost the ability of certain functions. The roll over happened on the 6th of April 2019.
I request you to check if the application on the device is of Version 9.541 and if the device is updated I can only suggest you to perform soft and factory reset on the device.
If you have any further questions or concerns, please do not hesitate to email me using this link Click here to reply to reply or call us at 877-757-7137 Monday through Friday, 9:30 a.m. to 6:00 p.m. EST.
With Kind Regards,
Mayur M.
TomTom Customer Support
it took a while. I had given up hope. but, a month later I received an email with a link to fix my tom tom. I suppose that all's well that ends well.
Dear Ray,
Thank you for updating the incident. I am Mayur again.
We apologies for the inconvenience caused to you.
Ray, I checked your device details and I found that there were two maps one is of 9.25 version and the other one is higher version and therefore you can see couple of maps.
As you mentioned that this device is not showing the correct time. I would like to inform you that this device was affected by WNRO ( Week Number Roll Over ) update which needs to be downloaded on the device before 6th April 2019
The GPS Week Number Roll Over effects the GPS communication between satellites and GPS receiver chips. This means that some Satnavs lost the ability of certain functions. The roll over happened on the 6th of April 2019.
I request you to check if the application on the device is of Version 9.541 and if the device is updated I can only suggest you to perform soft and factory reset on the device.
If you have any further questions or concerns, please do not hesitate to email me using this link Click here to reply to reply or call us at 877-757-7137 Monday through Friday, 9:30 a.m. to 6:00 p.m. EST.
With Kind Regards,
Mayur M.
TomTom Customer Support
it took a while. I had given up hope. but, a month later I received an email with a link to fix my tom tom. I suppose that all's well that ends well.
Thursday, April 25, 2019
Sunday, April 7, 2019
PEretired: pulte homes, silver spring transit center, alan toothman construction, inc., shenandoah county, virginia, customer talk, good, bad & ugly, minds of mush
Friday, March 8, 2019
businesses: customers can be your best friends, or your worst enemies--take your pick.
many businesses today, conventional (e.g. stores, lawyers, amazon, etc.) and unconventional (e.g. government (all levels), hospitals, churches, etc.), don't heed two old, simple rules of business:
- a business's existing customers are the best source of future business.
- customers are always right.
each business chooses...
- treat your customers well, and your customers will come back, and they'll say good things about you to others.
- treat your customers poorly, and suffer the consequences.
each customer chooses...
- reward good businesses with good reviews.
- help your fellow customers out by giving poor reviews to those businesses that treat you poorly. your review may prevent some future potential customer from getting burned.
- do nothing.
doing nothing is not an alternative--unless you like getting poor service, and seeing others behind you get poor service too.
it's all pretty simple--if both businesses and customers remember these two old, simple rules of business.
Tuesday, March 5, 2019
Mountain Valley Home Comfort, New Market, Virginia
I can't ever recall seeing a company with a 5 star rating based on hundreds of reviews--add ours to the heap. after we mentioned to our maintenance agreement service tech, that we had a problem with a cold room in our new house, General Manager Phillip Little called and discussed the problem with us. MVHC put in another air supply vent and ductwork and corrected the problem. MVHC's employees are knowledgeable, capable and friendly. most importantly, MVHC stands behind their work. thank you, MVHC.
Saturday, February 23, 2019
hey t-rump, where's my tax cut?
comparing my 2018 federal income tax with 2017:
who do you trust?
- the biased news media?
- or do you think for yourself?
to fix our dysfunctional government is simple and easy--stop voting for republican and democratic party candidates who are liars and extremists, and who don't represent the best interests of our country to move our country forward.
voting for a republican or a democrat is a vote for the party--the hand that holds the puppet/money strings.
even with their billion dollar donors, the republican and democratic parties will shrivel up and die if no one votes for their lousy candidates.
nothing will be better for our country.
the news media has this story all wrong. IRS says average refund up 1.3 percent | TheHill it isn't about refunds!!!-- it's about your total tax for the year.
tax is the total amount that you owe the federal government each year. refund is the difference between what was withheld and your total tax. if more was withheld than your total tax, then you get a refund. if it's the other way around, then you pay the difference.
get it right irs & news media! it's about total tax--it's not about refunds!
- total income up 7.6%
- 1040 taxable income up 83.7% (103.8% from qualified dividends & capital gains worksheet taxable income)
- itemized deductions down 25.3%
- federal income tax up 121.3%
my 2018 federal income tax is more than double my 2017 federal income tax! thanks, t-rump and congress!
had enough?
who do you trust?
- liars in the WH & congress?
- the extremist republican and democratic parties that are financed by billionaire corporations and billionaire extremist PACs that supply dishonest, extremist candidates for public office?
- the extremist republican and democratic parties that are financed by billionaire corporations and billionaire extremist PACs that supply dishonest, extremist candidates for public office?
image by Democracy Chronicles
- the biased news media?
- or do you think for yourself?
to fix our dysfunctional government is simple and easy--stop voting for republican and democratic party candidates who are liars and extremists, and who don't represent the best interests of our country to move our country forward.
voting for a republican or a democrat is a vote for the party--the hand that holds the puppet/money strings.
public domain
in the next election--national, state or local--vote for someone who shares your values who is not a democrat or a republican.
even with their billion dollar donors, the republican and democratic parties will shrivel up and die if no one votes for their lousy candidates.
nothing will be better for our country.
the same goes for biased media--stop patronizing divisive, biased media and they'll go out of business. nothing will be better for the USA.
the news media has this story all wrong. IRS says average refund up 1.3 percent | TheHill it isn't about refunds!!!-- it's about your total tax for the year.
tax is the total amount that you owe the federal government each year. refund is the difference between what was withheld and your total tax. if more was withheld than your total tax, then you get a refund. if it's the other way around, then you pay the difference.
get it right irs & news media! it's about total tax--it's not about refunds!
Sunday, February 10, 2019
Lowe's Millennium Lighting Oxford 7-Light Rubbed Bronze Transitional Scavo Glass Shaded Chandelier
we purchased a chandelier from Lowe's on-line. a month later, I rated the experience on the chandelier's page on lowes.com. here's what I wrote:
"1. styrofoam packaging was pulverized. it took more than an hour to clean up the pulverized styrofoam mess. 2. single-page of instructions is unreadable--not enough ink and very tiny print. 3. we completed an on-line request for referral for installation when we ordered the chandelier. we received confirmation of our request in an email from lowe's that reads: "we will contact you soon". not true--lowe's never followed up. 4. product description reads: "requires seven 100-watt A19-shape medium-base frosted incandescent light bulbs, not included". not true. the electrician that we hired strongly recommended that we use low wattage LED light bulbs. we are VERY dissatisfied with the packaging and instructions for this product and lowe's failure to follow-up on our request for installation services."I attached a scan of the instructions.
my rating didn't appear on-line. *
go figure.
* PS (1) when I submitted my rating, this message displayed: "thanks for reviewing. your knowledge about this product could really help someone out." (2) I got the verification email that was "sent by: bounce.exacttarget.com". (3) I verified my rating. (4) I got the message that my email address had been verified. (5) nonetheless, my rating didn't appear on the chandelier's page on lowes.com until several days after I posted this on my blog. (6) lowe's failure to post my rating on the chandelier's page on lowe's.com (until several days after I posted this on my blog) speaks volumes about lowe's. we will never make a major purchase at lowe's again.
integrity and trust are the cornerstones of business.
what good are product ratings if the rating process lacks honesty and integrity?
image by Mark Smiciklas
answer: no good.
bottom line: it doesn't take several days to post a customer's rating--not even several hours. the same day that I rated lowe's chandelier on lowes.com, I rated (on google) the electrician who installed it. I submitted my rating, received an email from google requesting verification of my rating, and I verified it. within minutes of when I had submitted my rating on google, it appeared on online. if you rate a product, verify that it's your rating, and it doesn't appear online within minutes, then the vendor's rating process doesn't pass the smell test.
Item # 409771 Model # 1207-RBZ
Millennium Lighting Oxford 7-Light Rubbed Bronze Transitional Scavo Glass Shaded Chandelier
Sunday, January 27, 2019
new home buyers lose--again
- when county building inspectors fail to pick up obvious building code violations, then new home buyers lose.
- when the county building code enforcement official fails to cite the builder for obvious building code violations (after telling the homeowners that he was going to do so), choosing instead to "reach out" (his words) to the builder, then, besides being outrageous, new home buyers lose.
- when the county attorney fails to cite the builder for obvious building code violations, choosing to send threatening letters to the homeowners instead, then, besides being outrageous, new home buyers lose.
- when the homeowners ask their representative on the county board of supervisors to look into the matter, and the supervisor turns a deaf ear to them instead, then, besides being outrageous, new home buyers lose.
- when the builder violates the building code and the approved grading plan that call for the ground at foundation walls to slope away from foundation walls a minimum of 6 inches in 10 feet, and the homeowners' crawl space floods, then new home buyers lose.
- when the builder connects buried flexible plastic pipes, that have high and low points, to downspouts, and buries the outlet end, then new home buyers lose.
- when the builder installs roof gutters level, instead of sloped, and roof gutters overflow, then new home buyers lose.
- when roof gutters are too small for the roof area that they drain, and roof gutters overflow, then new home buyers lose.
- when downspouts empty into crawl spaces, then new home buyers lose.
- when the builder builds foundation walls with large buried holes (presumably because the builder didn't want to excavate rock), with earth spilling through into the crawl space that is otherwise sealed to the outside, providing an easy path for rodents, snakes, etc. to get into the crawl space, then new home buyers lose.
- when the temperature inside a bedroom is more than 10 degrees colder than the thermostat setting (located 15 ft. from the bedroom), with the supply vent and the bedroom door wide open, then new home buyers lose.
- when floors go BANG when you walk on them, then new home buyers lose.
- when foul odors come from a bathroom sink, then the home buyers lose.
- when new home buyers pay from their pockets to "fix" (if they can be--some "built-in" problems can't be fixed) builders' code violations, poor construction and bad science (building a house is more than a pretty floor plan) and government inspection and code enforcement failures, then new home buyers lose--literally.
customer talk: the public isn't being protected from bad builders--take shenandoah county, virginia, for example.
virginia
strasburg
county
shenandoah
woodstock
griffey
bowman
helsley
alan toothman construction, inc.
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